Performance and Learning Specialist II

The Performance and Learning Specialist II plays a critical role in enhancing employee capabilities and driving organizational performance within HawaiiUSA FCU. This position is responsible for designing, developing, and delivering comprehensive learning programs that align with business goals and regulatory requirements. The specialist will leverage data-driven insights to assess training effectiveness and continuously improve learning initiatives. Collaborating closely with management and HR teams, this role ensures that performance staff and management processes are integrated with learning strategies to foster a culture of continuous development. Ultimately, the specialist contributes to building a skilled, knowledgeable workforce that supports the company’s competitive advantage and compliance standards.

Minimum Qualifications:

• Minimum of 2 years of experience in learning and development, performance management, or instructional design within a corporate environment.
• Proficiency in managing LMS (Learning Management System) platforms and HRIS databases.
• Demonstrated experience in facilitating instructor-led training and/ or group coaching sessions.

Preferred Qualifications:

• 2 years of experience in credit union, banking, insurance, or financial services experience.
• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• Strong knowledge of instructional design methodologies and training program development.
• Experience with advanced data analytics tools to measure training impact.
• Familiarity with regulatory compliance training specific to finance and insurance sectors.
• Experience designing e-learning modules and blended learning solutions.
• Advanced facilitation skills for large group and cross-functional training programs.

Responsibilities:

• Design, develop, and facilitate instructor-led training sessions and workshops tailored to various employee groups, including management training programs.
• Manage and maintain Learning Management Systems (LMS) and HRIS databases to track training participation, progress, and outcomes.
• Collaborate with business leaders and subject matter experts to identify learning needs and develop targeted training initiatives that support performance improvement.
• Conduct group facilitation and coaching sessions to enhance employee engagement and skill development.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and implement improvements accordingly.
• Support the integration of performance management processes with learning and development activities to ensure alignment with organizational objectives.
• Lead program facilitation efforts that promote knowledge sharing and continuous learning across teams.

Skills:

The required skills are applied daily to design and deliver effective instructor-led training that meets diverse learner needs and business objectives. Performance management expertise is used to align learning initiatives with employee development plans and organizational goals. Proficiency with LMS and HRIS systems ensures accurate tracking and reporting of training activities and outcomes. Facilitation and coaching skills enable the specialist to engage participants actively and foster a collaborative learning environment. Instructional design methodologies guide the creation of impactful training content and programs that drive measurable performance improvements.

Minimum Physical Requirements:    

• Sitting for prolonged periods at a desk working on a computer.
• Talking on the phone, computer, and person to person or in meetings frequently.
• Moving around the office. Traveling to various departments, branches, and off-site locations.
• Travel to neighbor islands and the mainland on occasion.
• Lifting, pulling, pushing, and carrying up to 30 pounds on occasion.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
• We'll make reasonable accommodations for qualified applicants and employees with disabilities.

Benefits and Pay:

The expected pay range for a Performance and Learning Specialist II is $57,679.63 - 80,000.00 per year.

We cover 100% of employees’ single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more.

About Company:

HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936.

We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. 

We are committed to our community by extending ourselves through our time, efforts and resources.  Our motto, Life Matters, means celebrating life’s experiences and creating fulfilling work opportunities, not just jobs.